We would like to provide a high quality customer support to you. In the following working hours (Singapore Time, UTC +8), we will try our best to respond to your questions as soon as possible:
For users who pay for the Basic Service:
Monday - Friday: 9:00am -- 5:00pm; and then 8:00pm -- 11:00pm
Saturday: 11:00am -- 16:00pm.
Bank Holidays: Off.
What are we doing outside these working hours?
Working! We are hard working people, and outsite these working hours, we are still working on developing, debuging and testing the new version of our software. We use those time to create better products for you, so that we can have a:
Excellent Service - Excellent Product Balance!