Thank you all very much for your purchase of our products! Without your financial support, we could not survive! Thank you very much!!

We would like to provide a high quality customer support to you. In the following working hours (UK Time), we will try our best to respond to your questions as soon as possible:

For users who pay for the Basic Service:
Monday - Friday: 9:00am -- 5:00pm;
Saturday: Off.
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For users who pay for the Premium Service:
Monday - Friday: 9:00am -- 00:00am;
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We will reply to you as soon as possible during the above working hour.

What are we doing outside these working hours?

Working! We are hard working people, and outsite these working hours, we are still working on developing, debuging and testing the new version of our software. We use those time to create better products for you, so that we can have a:

Excellent Service - Excellent Product Balance!

Best wishes,
Open Source Excellence

Hello,

I'm trying to recover my registration details for my purchase of OSE PHP Anti-Hacker. I noticed I'm still registered on your system, but no longer have my Download-ID to download our copy previously mentioned.

Can someone resend my purchase invoice and Download-ID so I can continue to use OSE PHP Anti-Hacker?

Thanks, Sorli

Hi Sorli,

I double check the orders but could not find the details for the orders with your user name. Could you please send the invoice you received when you pay with Paypal or Google checkout to the following address: info@opensource-excellence.co.uk so that we can find out the exact transaction details.

Best wishes,
Helix