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New Support Section

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Re: New Support Section

Postby waduki » Sun Aug 02, 2009 2:59 am

Thank you.

James
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Re: New Support Section

Postby waduki » Wed Aug 05, 2009 3:56 am

I just upgraded to 2.0 RC2 and now every time I try to get to the site I get the Banned Message. I can get to the Administrator Login and the Anti-Hacker Login pages and log into each. Any clues about what has happened. My site is http://www.indymensa.org

James

Never mind.... The default security level was set at the highest level. Once I started bringing the level down the site worked fine.

James
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Re: New Support Section

Postby Alex » Wed Aug 05, 2009 8:39 am

Hi James,

I see you are using the RocketTheme template Vertigo and some Extensions from them.

It's a great site and a great developer team. But you have to add some strings to the whitelist first:

http://www.opensource-excellence.co.uk/ ... 0form#p991

Please try it and than set the security level at 7.

Best wishes,

Alex
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Re: New Support Section

Postby Helix » Wed Aug 05, 2009 12:35 pm

To Alex, thank you!

To James, although bringing the security level down can solve the problem, I always recommend to set the security level to at Level 7 or above.

If you have set it to lower than Level 7, please let me know, and I will help you improve the security level. ;)

Best wishes,
Helix
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Re: New Support Section

Postby waduki » Wed Aug 05, 2009 3:22 pm

At first I had to set it to 5 just to submit news articles. After I added the whitelist items that you suggested I put the level up to 7 and all seems to be working.

Now I'm getting hundreds of the following messages from my own IP here at work:

A Suspicious injection exploit attempt was logged on .

IP Address: 10.255.255.79
URL:
Referer (if any):
Query String:
Violation:
__________________________
Open Source Excellence Antihacker Alert
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Re: New Support Section

Postby Helix » Wed Aug 05, 2009 4:02 pm

In this case, please whitelist your IP, then you will not receive this anymore.

Hope this helps.
Helix
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Re: New Support Section

Postby Alex » Wed Aug 05, 2009 4:48 pm

Hi James,

in addition to which Helix says please try the following attempts:

1. Please check if you are using Joomla! CMS 1.5.14 and the RocketTheme Template Vertigo 1.5.2!

:arrow: If not, please update!

2. Please double check, if you have the current >> default_whitelist_02062009.zip << installed with the updater manager!

:arrow: If not, please update it with the updater manager!

:!: Don't forget to press then the Upgrade button on the Updater Manager's site!

3. Please check in your data base, if there are any entries in the >> jos_anti_hacker_iptable << after you have entered the following URL as a test in your browser: http://www.indymensa.org/?cmd=

:arrow: If not, please reinstall (uninstall and then install) only the >> com_anti_hacker_030809.zip << with the Extension Manager.

:!: Don't forget to press then the Upgrade button on the Anti Hacker Blacklist's site!

4. Please empty the folder /cache and /tmp and /administrator/cache

Best wishes,

Alex
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Re: New Support Section

Postby waduki » Wed Aug 05, 2009 7:19 pm

I tried to whitelist my IP and it says it did it but it doesn't show up under the Whitelist section. I've uninstalled and reinstall ed Anti-Hacker with the new version and when I pressed on "Update" it says it failed. I purged all of the cache. I'm still getting all of the messages along with a new one:

An injection exploit attempt was logged on 2009-08-05 15:16:38.

IP Address: 10.255.255.79
URL: http://www.indymensa.org/ahacker/admini ... /index.php
Referer (if any): http://www.indymensa.orghttps://www.ind ... nti_hacker
Query String: REQUEST.__utmz=85203393.1239021889.1.1|||||.||u||t||m||c||s||r||=(direct)|utmccn=(direct)|utmcmd=(none)
Violation: Layer 2 Protection [Violation of Rules: 23; ] __________________________ Open Source Excellence Antihacker Alert

This is getting frustrating....

James
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Re: New Support Section

Postby Alex » Wed Aug 05, 2009 7:29 pm

Hi James,

please add to the Whitelist Strings:

REQUEST.__utmz

This is caused by a cookie from a tracking program in java script, perhaps Google Analytics?

Best wishes,

Alex
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Re: New Support Section

Postby waduki » Wed Aug 05, 2009 7:59 pm

Alex,

Woo Hoooo.... That seems to have taken care of all those messages finally and it has stopped banning me everytime I try to get to the site!! I still have to upgrade the template but I will probably get that tomorrow.

Thanks for all your help and Helix's help!

James
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